Privacy Policy

Creaire LLC Effective Date: April 1, 2026

1. Who We Are

Creaire LLC 2125 Biscayne Blvd, Ste 204 #24297 Miami, Florida 33137 Phone: +1 (866) 985-6247 Email: [email protected] Website: bestcreair.com

Creaire LLC ("Company," "we," "our," or "us") provides commercial, industrial, and institutional HVAC, ventilation, and refrigeration services. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or submit a project inquiry.

2. What Information We Collect

Personal Information

First and last name

Email address

Phone number

Company or agency name (if provided)

Project details submitted via contact forms

Technical Information

IP address

Browser type and version

Device type

Cookies and usage data

Communication Data

SMS opt-in status

Email communication preferences

Inquiry and consultation history

3. How We Use Your Information

We use collected information to:

Respond to project inquiries and service requests

Provide estimates and technical proposals

Schedule consultations and site assessments

Deliver service-related communications

Send marketing communications (only with your consent)

Improve website performance and user experience

Comply with applicable legal obligations

We do not sell your personal information to third parties.

4. SMS Opt-In & Text Messaging

When you provide your phone number and check the applicable consent box on our website forms:

You agree to receive non-marketing text messages related to your project inquiry, scheduling, estimates, and service updates from Creaire LLC.

If you additionally opt in to marketing communications, you may receive promotional messages about our services and offers.

Message frequency may vary. Message and data rates may apply. Text HELP to +1 (866) 985-6247 for assistance. Text STOP at any time to unsubscribe.

Consent to receive SMS messages is not a condition of purchase or service.

5. Mobile Information Sharing Statement

(Required for A2P 10DLC Compliance)

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties under any circumstances.

Creaire LLC does not sell, rent, distribute, or otherwise disclose mobile phone numbers collected for SMS communications.

6. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to:

Improve site functionality

Analyze traffic and user behavior

Enhance the overall user experience

You may disable cookies through your browser settings. Please note that some features of our website may not function properly if cookies are disabled.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information, including:

Secure hosting environments

SSL/TLS encryption

Role-based access controls

Internal data protection procedures

While we take your data security seriously, no system can guarantee absolute protection against all threats.

8. Data Retention

We retain your personal information only as long as necessary to:

Fulfill the purposes described in this policy

Comply with applicable legal and regulatory obligations

Resolve disputes and enforce our agreements

9. Your Rights

Depending on your state of residence, you may have the right to:

Request access to your personal information

Request correction of inaccurate data

Request deletion of your personal data

Withdraw consent for marketing communications

Opt out of SMS messages at any time

Florida residents may exercise additional rights under applicable Florida privacy laws.

To exercise any of these rights, contact us at: 📧 [email protected] 📞 +1 (866) 985-6247

10. Third-Party Service Providers

We may share information with trusted third-party providers that assist us in operating our business, including:

Website hosting and maintenance

CRM and lead management platforms

Email communication services

SMS delivery providers

All third-party providers are contractually required to protect your information and use it solely for authorized purposes. They are not permitted to use your data for their own marketing or commercial purposes.

11. Children's Privacy

Creaire LLC's services are designed for business, government, and institutional clients. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected such information, we will promptly delete it.

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or applicable law. Updates will be posted on this page with a revised effective date. We encourage you to review this page periodically.

13. Contact Information

Creaire LLC 2125 Biscayne Blvd, Ste 204 #24297 Miami, Florida 33137 📞 +1 (866) 985-6247 ✉️ [email protected] 🌐 bestcreair.com